Dear Brenda, On behalf of the Bristol-Myers Pharmaceutical Research Institute and Grants Administration Division, I wanted to thank you again for an outstanding program. With all the details hitting you at the very last hour, I was grateful for your flexibility and flair of details. The program was a huge success with many of the participants commenting on how unbelievably smooth everything operated. I attribute this to many things including your services and staff. In addition to their timeliness, each of your staff conducted themselves in a warm and friendly manner. Thanks again for your wonderful help. I hope to work with you again on a future program in Miami!!